Privacy Policy

Data Controller / Upravljavec podatkov

Andrej Kocmut – Crystal World
Kerenčičeva ulica 5a, 9250 Gornja Radgona, Slovenia
Email: kocmutandrej@gmail.com
VAT ID: SI27859193

What Data We Collect

  • Name, address, email, phone number (for order fulfillment)
  • Payment information (processed securely by Stripe/PayPal — we do not store card data)
  • IP address and browser data (for security and website functionality)

Why We Process Your Data

  • To process and fulfill your order (legal basis: contract performance — GDPR Art. 6(1)(b))
  • To communicate about your order (legal basis: contract performance)
  • To comply with legal obligations, e.g. tax records (legal basis: GDPR Art. 6(1)(c))

Data Sharing

We share your data only with service providers necessary for order fulfillment:

  • Post of Slovenia — for shipping (name and address)
  • Stripe Inc. — payment processing. Stripe acts as an independent data controller for payment data. See Stripe Privacy Policy.
  • PayPal (Europe) S.à r.l. — payment processing. PayPal acts as an independent data controller. See PayPal Privacy Policy.

We do not sell your personal data to third parties.

Data Retention

Order data is retained for 10 years as required by Slovenian accounting law. All other data is deleted when no longer necessary.

Your Rights (GDPR)

Under GDPR you have the right to:

  • Access — request a copy of your personal data
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion (“right to be forgotten”)
  • Restriction — request restriction of processing
  • Data portability — receive your data in a structured format
  • Objection — object to processing based on legitimate interests

To exercise these rights, contact us at kocmutandrej@gmail.com. We will respond within 30 days.

Supervisory Authority / Pritožba

You have the right to lodge a complaint with the supervisory authority:

Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec)
Dunajska cesta 22, 1000 Ljubljana
www.ip-rs.si

Cookies

We use essential cookies for the shopping cart and session management, and payment provider cookies set by Stripe/PayPal during checkout. We do not use tracking or advertising cookies. See our Cookie Policy for details.

Contact

For privacy-related questions: kocmutandrej@gmail.com